Frequently Asked Questions
If yours is not here, call (972) 658-0780. Bill would rather answer it than have you guess.
Booking & Timing
When should I book?
As early as you can. Install dates go to whoever books first and the fall fills up. Booking early is the only way to get real choice on your date.
How fast will I hear back?
Same day. Call (972) 658-0780 and you get Bill himself, not a call center or an answering service.
Do I need to be home for the install?
No. Once the design is approved and we have access to the outside of the house, we can install while you are at work.
How long does an install take?
Most homes are a single day. Larger properties and commercial builds can run longer, and we tell you which yours is when we quote it.
Pricing
How much does it cost?
Most North Texas homes land between $1,000 and $2,500, depending on roofline length, trees, and how much of the property gets lit. Here is what moves that number.
Why will you not quote over the phone?
Because a number given before anyone has seen your roof is a guess, and guesses get revised upward once the crew arrives. We look first, then quote, then you approve.
Is there a deposit?
A 30% deposit holds your install date, with the balance due once the display is up and you are happy with it.
Do returning customers get a better deal?
Returning customers keep their pricing and go on the calendar ahead of new bookings.
What's Included
What is in the price?
Design, commercial-grade lights, full installation, free fixes all season, takedown after the season, and storage at our facility. Nothing is billed separately later.
Can I use lights I already own?
No, and there are real reasons rather than a policy line. The honest answer is here.
Do I own the lights after I pay?
No, and that is the point. This is an all-inclusive service rather than a purchase. We supply the lights, we maintain them, and we store them. They go up for the season, we fix anything that goes dark, we take them down, and they come back to our building until next year. No bins in your garage and nothing to replace in three years.
So what am I paying for?
The season handled, start to finish. Design, commercial-grade lights, installation, free repairs, takedown, and storage. Every part of it except flipping the switch.
Takedown & Storage
When do the lights come down?
After the season winds down, weather permitting. We schedule it and handle it. You do not have to chase us.
Where do my lights go?
We label them by job and store them in our building in Pilot Point until next season. Nothing takes up your garage.
Is storage extra?
No. It is inside the original install price.
Problems & Safety
What if a section goes dark?
Call Bill. We come back out and the fix is free. The full guarantee.
Are you insured?
Yes, fully insured on every install, residential and commercial. Why that matters, and what to ask any contractor.
Will this damage my roof or gutters?
No. We use clips designed for the surface they attach to. No staples, no nails through fascia, and nothing screwed into the roof.
Still have a question?
Call (972) 658-0780 and ask Bill directly.